The Unknown Dev
Terms
What you can expect from our apps, and what we ask of you, in plain terms.
Last updated: 5 November 2026
The short version. Our apps are tools that run on your phone. Your records belong to you and stay on your device, so keeping a copy is down to you. Most of what we charge for is a single payment that never recurs; FleetWatch is the exception and is a yearly plan you can cancel at any time. Nothing here takes away the rights the law gives you as a consumer.
Who we are
The Unknown Dev Ltd, a company registered in England and Wales (no. 17469763), registered office 71–75 Shelton Street, Covent Garden, London WC2H 9JQ. Email [email protected].
What these terms cover
These terms apply to our apps — NotMyScuff, FleetWatch, Shift O'Clock, PocketProof, LifeStash and any others we publish — and to this website. They form the agreement between you and us when you install or use one of our apps. If you do not accept them, please uninstall the app.
Our apps are distributed through app stores, which today means Google Play, and in time will also mean Apple's App Store as iOS versions arrive. Whichever store you installed from, that store's own terms apply to you as well, and the store handles the download and any payment. Where our terms and the store's say different things about something that is the store's to decide — payment, for instance — the store's apply.
A purchase belongs to the store account that made it. Something unlocked on Google Play unlocks the app on any Android device signed in to that Google account, but it does not carry across to a different store. When our iOS versions arrive, buying on one platform will not unlock the other.
Our apps are made for adults and are not directed at children. You need to be 18 or over to buy anything in them.
Using our apps
We give you a personal, non-exclusive licence to install and use our apps on devices you control, for your own use. That licence lasts as long as you keep to these terms.
Please do not copy the app and pass it on, sell or rent access to it, try to extract its source code beyond what the law allows, remove the notices in it, or use it to break the law or to interfere with our services or anyone else's.
What our apps are, and what they are not
Each one is a tool that helps you keep a record, wake up on time or see information clearly. None of them is professional advice, and none can promise a particular outcome. Several are things people lean on at moments that matter, so it is worth being exact about what they can and cannot do.
NotMyScuff Out now
NotMyScuff is a record-keeping tool. It is not legal advice, and it cannot promise you will get your deposit back. The deposit rules it describes for England, Wales, Scotland and Northern Ireland are general information, correct to the best of our knowledge when that version was released, and they change. The letters and replies it drafts are starting points for you to read, edit and take responsibility for sending.
Deadline reminders are worked out on your phone from dates you enter. If a date is entered wrongly, if notifications are switched off, or if your phone is off or restricts background activity, a reminder may not arrive. Please do not rely on the app alone to tell you when your dispute window closes.
If a deposit dispute matters to you, take proper advice. Citizens Advice is a good place to start, and the tenancy deposit scheme holding your deposit has its own free dispute process.
FleetWatch Coming soon
FleetWatch shows live rail information that comes from National Rail through our PushPort service. We pass that information on as we receive it. We cannot guarantee it is accurate, complete or up to date, and services change without warning. Journey planning does not cover the metro and tram networks outside the national rail network.
The alarm before your stop is a convenience, not a safety net. It depends on live data, on your phone being on and reachable, on notifications being allowed, and on Android not suspending the app. Do not rely on it to wake you or to catch a connection that matters. Keep your own eye on the journey.
Delay Repay figures are our reading of the operator's published rules and are an estimate, not a decision. Whether a claim is paid is entirely the operator's, and you must make the claim yourself, with them, before their deadline.
Shift O'Clock Coming soon
Shift O'Clock is an alarm clock, and no alarm app can be guaranteed to ring. Android can delay or stop alarms when a phone is low on battery, in a battery-saving mode, in Do Not Disturb, switched off, or when the system restricts the app in the background. Permissions can be withdrawn, a phone can be silenced, and an update can restart the device.
If missing a shift would cost you, do not rely on this app alone. Set a second alarm on something else. We are not able to accept responsibility for a missed shift, a lost wage or anything else that follows an alarm not sounding.
Shift patterns are worked out on your phone from the start date and cycle you enter. If those are entered wrongly the alarms will follow the pattern you gave it, not the one you meant, so check the first week against your rota.
PocketProof In development
PocketProof reads receipts on your device using text recognition, which is never perfect. Shops, dates, totals and VAT may be read wrongly, especially from faded or creased receipts. Check anything that matters against the receipt itself, and keep the paper where a warranty or a tax record depends on it.
LifeStash In development
LifeStash records what you type into it. It is not connected to your insurer, bank, pension or any other provider, cannot check a figure against them, and is not financial, tax or legal advice. Reminders are worked out on your phone from the dates you enter, so a date entered wrongly produces a reminder that is wrong in the same way, and a phone that is off or restricting the app in the background may not show one at all.
The ISA allowance figure is a running total of what you have told it, not a statement of your position. Only your providers and HMRC know what you have actually paid in. Treat it as a prompt to check, never as the answer, and never as a reason to pay more in.
Payment schedules on finance agreements are worked out from the cash price, deposit and payments you enter. The APR is recorded for reference and nothing is calculated from it. Where the app and your credit agreement disagree, the agreement is what binds you.
If you forget the password on an export or an emergency pack, the contents are gone. They are encrypted with that password and nobody, us included, can open them without it or recover it for you.
An emergency pack is deliberately enough for someone to act on your behalf, which makes it enough to impersonate you. Where it is kept, and who is told the password, is your decision and your responsibility.
Your records are yours, and they are on your phone
Whatever you put into our apps belongs to you. As our privacy policy explains, it stays in the app's own storage on your device and we never receive it.
That has a consequence worth being plain about: if you lose your phone, uninstall the app or clear its storage, your records are gone, and we cannot recover them, because we never had them. There is no cloud backup to fall back on. Where an app offers an export or a backup file, use it to keep a copy somewhere of your own. Keeping that copy is your responsibility, not ours.
Paying for things
Every app is free to install, and each one does something useful without paying. What a payment adds, and how it is charged, differs by app:
| App | What you can buy | How it is charged |
|---|---|---|
| NotMyScuff | Evidence pack PDF (£6.99, covering every property you add) and House pack (£3.99, for sending shared rooms). Importing a housemate file is free. | Single payment. Nothing recurs. |
| Shift O'Clock | Shift patterns, rotas of three weeks or more, and widget customising. Ordinary alarms, groups, one and two-week rotas, the timer and the stopwatch are free. | Single payment. Nothing recurs. |
| FleetWatch | The yearly plan, after a 14-day free trial. | £6.99 a year, renewing until you cancel. |
The price you pay is the one shown at the moment you buy, in your local currency, including any tax. Payment is taken by the app store, not by us, and we never see your card details.
Single payments
A single payment is exactly that. It does not renew, it is not a subscription, and it is tied to the store account that made it rather than to a handset — so it follows you to a new phone. Use the app's Restore purchases option to bring it back.
The FleetWatch yearly plan
FleetWatch gives you 14 days free. If you do nothing, it then charges £6.99 for a year and renews each year at the then-current price until you cancel. Cancel before the trial ends and you are not charged at all.
You cancel in Google Play, not in the app, and you can do it at any time. Cancelling stops the next payment; it does not cut short the year you have already paid for, so full access runs to the end of that period and the app then returns to its free features. If we change the price, Google will tell you before the renewal and you can cancel rather than accept it.
We may change prices, and we may stop offering something, but a change never affects something you have already bought or a period you have already paid for.
Cancelling and refunds
If you change your mind
A single-payment unlock is digital content that reaches you straight away. By completing the purchase you ask us to supply it immediately and accept that, once it has been supplied, the 14-day right to cancel under the Consumer Contracts Regulations 2013 no longer applies.
The FleetWatch plan works differently, because it is an ongoing service rather than a one-off download. You have 14 days from taking it out in which to change your mind; because the service starts immediately, we may keep a proportionate amount for the part of the year you have had. After those 14 days, cancelling stops the next renewal as described above.
If something is wrong
Changing your mind and something being faulty are different things, and the paragraphs above are only about the first. Google Play's refund process is usually the quickest route. If that window has closed, or if something is genuinely not working, email [email protected] and tell us what happened. We would rather sort it out than argue about it.
Your legal rights
You have rights under the Consumer Rights Act 2015 that we cannot sign away, and nothing in these terms tries to. Digital content and services we supply must be of satisfactory quality, fit for the purpose you were told about, and as described, and a service must be carried out with reasonable care and skill. If that is not the case, you are entitled to have it put right, and to some money back if it cannot be.
If our app damages your device or other digital content, and that damage was caused by our failing to use reasonable care and skill, we will either repair the damage or pay you compensation.
For more on where you stand, see Citizens Advice.
Keeping the apps working
We update our apps from time to time to fix problems, keep up with new versions of Android and iOS, and add things. Features can change or be withdrawn, and an app may stop supporting older versions of an operating system. Where an app depends on something outside our control — National Rail data, an app store's billing service, a shop's own website — we cannot promise it will always be available.
We do not promise an app will be free of faults or never unavailable. If we need to suspend something for a reason we can foresee, we will say so in the app or on this site where we reasonably can. If we withdrew FleetWatch's yearly plan altogether, we would refund the unused part of any year already paid for.
If something goes wrong
We do not exclude or limit our liability where it would be unlawful to do so. That includes liability for death or personal injury caused by our negligence, for fraud or fraudulent misrepresentation, and for breaching your legal rights as a consumer.
Beyond that, we are responsible for loss or damage you suffer that is a foreseeable result of our breaking these terms or failing to use reasonable care and skill. We are not responsible for loss or damage that is not foreseeable — meaning it was not obvious it would happen and neither of us knew it might.
Our apps are supplied for private use. If you use one for a business purpose, we have no liability to you for loss of profit, loss of business, business interruption or lost opportunity.
Ending these terms
You can stop at any time by uninstalling the app. If you have made a single payment and then uninstall, it stays on your store account and comes back when you reinstall. If you are on the FleetWatch plan, uninstalling does not cancel it — cancel in Google Play as well, or it will keep renewing.
We may end your right to use an app if you seriously or repeatedly break these terms. If we do, we will tell you why where we can, and refund anything you have paid for and not received.
This website
You are welcome to read, print and share anything here, including the free move-in checklist. The text, images and app names on this site belong to us, so please do not present them as your own or as though we endorse something we do not. The site is provided as it is; we try to keep it accurate but cannot promise it always will be.
Changes to these terms
If these terms change, the new version appears here with a new date, and the version in force is the one published when you use the app. If a change matters to you — something affecting what you have bought, or the plan you are on — we will say so in the app rather than quietly updating this page.
Law, and where a dispute would be heard
These terms are governed by the law of England and Wales, and you can bring legal proceedings in the English and Welsh courts. If you live in Scotland you may bring proceedings in either the Scottish or the English and Welsh courts; if you live in Northern Ireland, in either the Northern Irish or the English and Welsh courts.
Complaints
Email [email protected] and describe the problem. One person reads that inbox and will reply. If we cannot sort it out between us, you can get free, impartial help from Citizens Advice.